Label Printer Service & Support

Label Printer Service & Support Information


If you need help with your label printer please call the relevant support team on the numbers below:-

LabelStation Support – 01905 82 76 36 (Mon – Fri 9am – 4pm)  Printer warranty period - 1 Year from date of purchase.

Zebra Hardware & Software - 0800 328 2424 (Mon - Fri 9am - 5pm) Printer warranty period - 1 Year from date of purchase.

Brother Tech Support - 0333 777 4444 (Mon – Fri – 9am – 5pm) Printer warranty period - Up to 3 years - refer to warranty document supplied with printer.

Dymo Tech Support – 0203 5648354 (Mon – Fri 8am – 4pm) Printer warranty period - Up to 3 years - refer to warranty document supplied with printer.

Label Printer Repairs

Warranty Claimable Repairs

If your printer has a fault and is covered by the manufactures warranty please call Customer Services – 01202 683212

 

Out Of Warranty Repairs & Service

If your printer requires an out of warranty repair or service maintence we offer the option of onsite or workshop based repaire and service.

Please complete the form below and a member of our Customer Services Team will be in touch to arrange

 

Printers returned to the workshop will be assessed within 2- 5  working days of receipt and an estimate for the required work will be issued for your authorisation. Subject to parts availability, repairs are normally completed in a further 2 - 5 working days subject to the availability of parts. A workshop inspection fee will apply which is refundable if the workshop repair goes ahead.

LabelStation, Zebra, Toshiba & Sato printers will be subject to a Workshop Inspection Fee of £55.00 + VAT Payable at the time of booking your repair. This charge is refunded if you go ahead with the repair.

Parts are charged on an as required basis, your repair estimate will detail the cost of parts required.

Please use the form below to book your repair.

We can collect the printer from you for a charge of £15.00 + VAT if you are unable to return the printer yourself. Please note that printers must be suitably well packed for transit, we will not accept responsibility for printers damaged in transit.